Why Demand Forecasting Fails in ERP Systems — and How AI Fixes It
Most ERP forecasting modules were designed in an era of stable, seasonal demand. Here is the architecture for replacing them without disrupting operations.
Researcher, educator, and founder at the intersection of artificial intelligence, enterprise systems, and operational strategy. Based in New York — working globally, with particular focus on Latin America.
Sergio Mastrogiovanni is a data scientist, researcher, and strategic advisor with over two decades of experience deploying AI and advanced analytics in enterprise environments. He is the founder and CEO of Socradata, an operational AI firm serving enterprises and governments across LATAM and North America.
He holds a PhD in Artificial Intelligence and Sustainable Development from IAE Business School (Universidad Austral, Argentina), an MBA from NYU Stern School of Business, and a Master's in Business Analytics and Business Intelligence from Stevens Institute of Technology. He is an Adjunct Professor at New York University, where he teaches Intelligent Automation.
Sergio's work bridges the gap between data science research and operational deployment — from warehouse management systems and supply chain AI to smart city governance and public sector digital transformation. His signature operating principle: "KPIs before APIs."
IAE Business School, Universidad Austral
NYU Stern School of Business
Stevens Institute of Technology
New York University — Intelligent Automation
Available for keynotes, panel discussions, workshops, and executive seminars in English and Spanish.
Why most enterprise AI initiatives stall between pilot and deployment — and the operating model changes required to reach production at scale.
AI StrategyThe governance framework for enterprise AI: why measurement design must precede deployment, and how to define success before selecting technology.
GovernanceHow AI, demand forecasting, and anomaly detection are transforming logistics, inventory management, and warehouse operations in enterprise environments.
Supply ChainHow to design, deploy, and scale intelligent automation across enterprise operations — from RPA and process mining to AI-driven orchestration. The strategic shift from task automation to decision automation, and why most organizations get the sequencing wrong.
AutomationTurning complex analytical outputs into compelling narratives that drive executive action. How to bridge the gap between data science teams and business decision-makers — through visualization design, narrative structure, and the discipline of answering “so what” before presenting a single chart.
Data CommunicationBeyond the buzzword: what digital transformation actually requires at the operating model level — organizational redesign, technology governance, change management, and the metrics that separate real transformation from rebranded IT projects. With particular focus on LATAM and Global South contexts where constraints breed innovation.
TransformationThe missing layer in urban AI: data governance, accountability frameworks, and interoperability requirements for city-scale AI systems.
Smart CitiesThe architecture and governance of natural language AI agents embedded in ERP, WMS, and supply chain platforms — beyond the chatbot.
AI AgentsAI and the Future of Work · United States
Intelligent Automation (Recurring Faculty Role) · New York
AI in Human Resources Systems · International
Digital Transformation & AI Strategy · Buenos Aires, Argentina
El Nuevo Normal es Digital · Argentina
Data & Digital Strategy · LATAM Region
Innovation & AI in the UAE · Abu Dhabi, United Arab Emirates
Training Machines to Detect: AI in Pharma Operations · New York
Real results from production AI deployments — not proofs of concept, not dashboards. Decision intelligence embedded in operations.
Deployed a predictive inventory AI layer on top of an existing ERP platform, identifying at-risk SKUs 60 days in advance. Prevented $50M+ in annual write-offs within 18 months of production deployment.
Designed and deployed an AI-driven warehouse optimization system integrating picking route optimization, labor forecasting, and real-time anomaly detection — resulting in a 35% measured efficiency gain.
Replaced a rules-based forecasting model in an ERP system with an ML ensemble approach incorporating external signals. Reduced forecast MAPE by 15 percentage points, directly improving working capital.
Most ERP forecasting modules were designed in an era of stable, seasonal demand. Here is the architecture for replacing them without disrupting operations.
The single most common failure mode in enterprise AI is deploying before defining success. Here is the governance framework that prevents it.
Argentina and Brazil have more AI talent per capita than most European countries. The narrative of LATAM as a technology recipient — rather than producer — is outdated.
Peer-reviewed paper exploring frameworks for AI-enabled data governance in urban contexts, with implications for policy and operational intelligence.
Peer-Reviewed Paper · February 2025 View on ResearchGate →Proposes an actionable framework for deploying AI in urban governance across the Global South, balancing innovation with inclusivity.
Peer-Reviewed Paper · April 2025 View on ResearchGate →Comparative analysis of LLM-driven participatory design in public administration across two governance models.
Peer-Reviewed Paper · June 2025 View on ResearchGate →Examines how LATAM municipalities can leverage digital transformation strategies to confront systemic urban challenges.
Peer-Reviewed Paper · August 2025 View on ResearchGate →Industry article on how AI is reshaping talent acquisition, workforce planning, and HR operations.
Published Article · August 2021 Read on IHRIM →Introductory guide to AI concepts, architectures, and enterprise applications for HR and business leaders.
Published Article · September 2021 Read on IHRIM →Discussion on how intelligent automation drives sustainability outcomes across enterprise operations and supply chains.
Podcast Listen to Episode →Webinar on practical AI deployment strategies for business resilience and growth in challenging environments.
Webinar View Webinar →Available for speaking engagements, consulting projects, executive education, media interviews, and research collaborations — in English and Spanish.